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  • in reply to: What was the last tool you bought? #637946
    sergiosergio
    Participant

      power probe 3..not really necessary but its cool to mess with and makes electrical diag easier at times

      in reply to: What was the last tool you bought? #648050
      sergiosergio
      Participant

        power probe 3..not really necessary but its cool to mess with and makes electrical diag easier at times

        in reply to: Do it yourself oil change vs. oil change place #637933
        sergiosergio
        Participant

          When I get an oil change/tire rotation service it is our job to check and record a multipoint with service..I do agree with some techs rushing through these multi points though..I personally take the time to inspect for example front end, leaks, pad life,lights because you can upsell from these and make hours off it being on clock..I will recommend what needs attention and leave it up for customer if he wants to do it or not..

          in reply to: Do it yourself oil change vs. oil change place #648048
          sergiosergio
          Participant

            When I get an oil change/tire rotation service it is our job to check and record a multipoint with service..I do agree with some techs rushing through these multi points though..I personally take the time to inspect for example front end, leaks, pad life,lights because you can upsell from these and make hours off it being on clock..I will recommend what needs attention and leave it up for customer if he wants to do it or not..

            in reply to: new tech advise #637921
            sergiosergio
            Participant

              some quick advice…listen more than you talk when it comes to working next to a more experienced tech..even if you disagree or would do it differently..don’t be scared of doing bigger jobs when they are offered to you,its the way you learn and grow..always stay busy..meaning if you see someone that needs help doing something do it for him or help him instead of standing around.dont stand around!.he will then return the favor by helping you when you need help,or just watch them work if theyre ok with that..the shop is your real world schooling so absorb as much as you can

              in reply to: new tech advise #648046
              sergiosergio
              Participant

                some quick advice…listen more than you talk when it comes to working next to a more experienced tech..even if you disagree or would do it differently..don’t be scared of doing bigger jobs when they are offered to you,its the way you learn and grow..always stay busy..meaning if you see someone that needs help doing something do it for him or help him instead of standing around.dont stand around!.he will then return the favor by helping you when you need help,or just watch them work if theyre ok with that..the shop is your real world schooling so absorb as much as you can

                in reply to: Shop politics #637919
                sergiosergio
                Participant

                  dealership example would be certain techs getting customer pay work constantly while others get more warranty work..the problem with this is booking hours doing warranty work is very hard to do specially when you get those intermittent problems you spend too much time on for no real extra pay/hours through warranty. One of the smartest tech in my shop, I have the luxury of working next to him, is not even close to the highest paid due to this..he gets the tougher issues while other favored techs get customer pay brakes, flushes, etc gravy..it was brought to his attention several times that his hours were so low compared to others in shop and was told he needed to bring his booking hours up..

                  in reply to: Shop politics #648045
                  sergiosergio
                  Participant

                    dealership example would be certain techs getting customer pay work constantly while others get more warranty work..the problem with this is booking hours doing warranty work is very hard to do specially when you get those intermittent problems you spend too much time on for no real extra pay/hours through warranty. One of the smartest tech in my shop, I have the luxury of working next to him, is not even close to the highest paid due to this..he gets the tougher issues while other favored techs get customer pay brakes, flushes, etc gravy..it was brought to his attention several times that his hours were so low compared to others in shop and was told he needed to bring his booking hours up..

                    in reply to: School or no school? #637915
                    sergiosergio
                    Participant

                      Go to school, even if its like some basic courses. It will introduce you to being a tech and teach fundamentals, It will take you way longer to learn only on the job and probably misdiagnose and start getting bad rep. ..it will hurt your pay if you don’t go to school .I don’t mind teaching new guys but it does get frustrating when they have no knowledge at all on basic systems

                      in reply to: School or no school? #648043
                      sergiosergio
                      Participant

                        Go to school, even if its like some basic courses. It will introduce you to being a tech and teach fundamentals, It will take you way longer to learn only on the job and probably misdiagnose and start getting bad rep. ..it will hurt your pay if you don’t go to school .I don’t mind teaching new guys but it does get frustrating when they have no knowledge at all on basic systems

                        in reply to: Ever since you worked on my car…. #637911
                        sergiosergio
                        Participant

                          One time customer told advisor after I worked on his car his floor mats were missing, advisor asked me if I took the customers floor mats out,,im like wtf, I would not take anything from a customers car..found out customer had a medical condition but got floor mats for free after he brought it up to service managers attention..

                          in reply to: Ever since you worked on my car…. #648041
                          sergiosergio
                          Participant

                            One time customer told advisor after I worked on his car his floor mats were missing, advisor asked me if I took the customers floor mats out,,im like wtf, I would not take anything from a customers car..found out customer had a medical condition but got floor mats for free after he brought it up to service managers attention..

                            in reply to: Welcome to Technicians Only/ Introduce yourself #637905
                            sergiosergio
                            Participant

                              Hello, my name is Sergio..first job I had was at 16 years at one of the big oil change franchises cleaning windows as a courtesy.. this job introduced me to the basic checks of cars but nothing much as far as diagnosing them..I remember buying the manual to diy for my make and model and is how I actually learned how to do brakes and other little things..I really enjoyed working on my own car even though at times I would leave it worse than how it was..after high school I had several full time jobs at warehouses and at other assembly companies..I was going to college taking some welding courses,but not really getting anywhere with that, kind of lost interest..when I was 20, having over 2 years of odd jobs that bored me,although some people and experiences were great, enclosed building for 8 hours or more a day something in me was like, I need to learn a skill that I enjoy and that is going to give me a decent income..I am lucky to have all my life being good at puzzles, math, science, and with hands on work. Automotive tech just stood out to me so I decided to look for schools..Ended up going to UTI,took automotive, diesel, Ford Training. I have over 4 years at a Ford Dealership and I am really happy with the career choices ive made as of now..Its the best job ive had so far and enjoy the work, but like any other job it has its bad days..Ive been watching some of the etcg videos in the past years and just want to say thank you Eric for your videos, specially your discussion ones..they speak the truth about this field and make me feel like as auto techs someone gets what we go through on a daily basis

                              in reply to: Welcome to Technicians Only/ Introduce yourself #648038
                              sergiosergio
                              Participant

                                Hello, my name is Sergio..first job I had was at 16 years at one of the big oil change franchises cleaning windows as a courtesy.. this job introduced me to the basic checks of cars but nothing much as far as diagnosing them..I remember buying the manual to diy for my make and model and is how I actually learned how to do brakes and other little things..I really enjoyed working on my own car even though at times I would leave it worse than how it was..after high school I had several full time jobs at warehouses and at other assembly companies..I was going to college taking some welding courses,but not really getting anywhere with that, kind of lost interest..when I was 20, having over 2 years of odd jobs that bored me,although some people and experiences were great, enclosed building for 8 hours or more a day something in me was like, I need to learn a skill that I enjoy and that is going to give me a decent income..I am lucky to have all my life being good at puzzles, math, science, and with hands on work. Automotive tech just stood out to me so I decided to look for schools..Ended up going to UTI,took automotive, diesel, Ford Training. I have over 4 years at a Ford Dealership and I am really happy with the career choices ive made as of now..Its the best job ive had so far and enjoy the work, but like any other job it has its bad days..Ive been watching some of the etcg videos in the past years and just want to say thank you Eric for your videos, specially your discussion ones..they speak the truth about this field and make me feel like as auto techs someone gets what we go through on a daily basis

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