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Some of the guys told me it picks up again around Feb, and tax season we are slammed. I told my boss if I’m not flat rate at tax time I’m going to another dealership hahahaha
Some of the guys told me it picks up again around Feb, and tax season we are slammed. I told my boss if I’m not flat rate at tax time I’m going to another dealership hahahaha
I was in a hurry when I posted that and forgot to mention the reason I brought all that up is lately we’ve been getting customers that drive their cars for 9 months without changing the oil, then flip on us when we tell them they have damaged something.
Seems like every third customer we get seriously accuses us of trying to rip them off. Then we take them out and show them the things that are wrong and we are told they want to go somewhere else and get a second opinion.
And for some reason it is crippling how slow it is right now.
Does it typically get slow during the winter season?We seriously have techs going home half days because no one brings in their cars for work right now.
I was in a hurry when I posted that and forgot to mention the reason I brought all that up is lately we’ve been getting customers that drive their cars for 9 months without changing the oil, then flip on us when we tell them they have damaged something.
Seems like every third customer we get seriously accuses us of trying to rip them off. Then we take them out and show them the things that are wrong and we are told they want to go somewhere else and get a second opinion.
And for some reason it is crippling how slow it is right now.
Does it typically get slow during the winter season?We seriously have techs going home half days because no one brings in their cars for work right now.
I was excited to share my results because your post is a lot of work, and I really appreciated you sharing it. So I wanted to show you the positive impact its had on me. After reading it, it mades things click at work. I’ve sped up faster and after our experiment 3 techs started using carts.
I explained to the tech training me about removing whole assemblies to get to a part he didnt realize the extra time he was spending trying to remove very little, thinking it would save him time.
Now instead of taking off 5 bolts and working slower in a cramped spot he just take out 10 bolts, removes a large assembly and gets the job done quicker.
I was excited to share my results because your post is a lot of work, and I really appreciated you sharing it. So I wanted to show you the positive impact its had on me. After reading it, it mades things click at work. I’ve sped up faster and after our experiment 3 techs started using carts.
I explained to the tech training me about removing whole assemblies to get to a part he didnt realize the extra time he was spending trying to remove very little, thinking it would save him time.
Now instead of taking off 5 bolts and working slower in a cramped spot he just take out 10 bolts, removes a large assembly and gets the job done quicker.
I’ve seen a lot of places hire people as LOF, and tire techs and then a few weeks later they are flat rate technicians. If you show places you want to be there you can get work. I have my bachelors in Mechanical Engineering and I change oil. My boss told me today after March of next year I’m going to dealership training. I’ve been at my dealership for a total of 2 months now. Some techs have been there a year. I have shown my bosses I want to be where I am, and I am willing to start out where ever I need to so I may move up.
I’ve seen a lot of places hire people as LOF, and tire techs and then a few weeks later they are flat rate technicians. If you show places you want to be there you can get work. I have my bachelors in Mechanical Engineering and I change oil. My boss told me today after March of next year I’m going to dealership training. I’ve been at my dealership for a total of 2 months now. Some techs have been there a year. I have shown my bosses I want to be where I am, and I am willing to start out where ever I need to so I may move up.
I’ve been salivating at the mouth waiting to respond to this.
On Wednesday we got a brake job. We had a guy take the tire off, switch the air tools, do the pads and caliper, put the tire back on, switch back to the impact and tighten up the lugs. Then move on to the next tire. Total time was 45 minutes.
Today we had another brake job, same type of car. We had a tech use a 1/2 Air Impact, and battery powered 3/8. We had the tech take all four tires off, starting with one and then moving to another. Then take the calipers off, first wheel, then second, then third. On the third rotation pads and rotors came off. Fourth rotation rotors, pads, calipers on and bolted up. After all four were bolted up, tires went on lugs finger tight. Then another rotation to tighten them down. Total time was a legit 30 minutes.
We did another job that was just a brake service. We had about four today. This time is was basically cart/no cart. Using a cart sped the process up literally 20 minutes.
I know this sounds crazy, but the times were legit.
We threw out some results because the guy that did the timer smoked a bowl on his lunch break. So we kicked him off the team and made him sweep floors.
I’ve been salivating at the mouth waiting to respond to this.
On Wednesday we got a brake job. We had a guy take the tire off, switch the air tools, do the pads and caliper, put the tire back on, switch back to the impact and tighten up the lugs. Then move on to the next tire. Total time was 45 minutes.
Today we had another brake job, same type of car. We had a tech use a 1/2 Air Impact, and battery powered 3/8. We had the tech take all four tires off, starting with one and then moving to another. Then take the calipers off, first wheel, then second, then third. On the third rotation pads and rotors came off. Fourth rotation rotors, pads, calipers on and bolted up. After all four were bolted up, tires went on lugs finger tight. Then another rotation to tighten them down. Total time was a legit 30 minutes.
We did another job that was just a brake service. We had about four today. This time is was basically cart/no cart. Using a cart sped the process up literally 20 minutes.
I know this sounds crazy, but the times were legit.
We threw out some results because the guy that did the timer smoked a bowl on his lunch break. So we kicked him off the team and made him sweep floors.
[quote=”MDK22″ post=121424]First off just because you have manufacturer training doesn’t mean those shops are hiring. Also if they are close the the location of the manufacturer training you would need to beat everyone in the class in grades and work experience. With that being said you want a place/brand that encourages training and the more the better. Also you want a shop that understands you will need a mentor.
If I were you I would go after the cars that are built the simplest are made to be taken part in somewhat of a logical fashion and have good Standard Repair Times aka Warranty Book Times. When you work at a dealership anywhere from 20-80% of your work is warranty and it is normally closer to 50-60%. You will want feasible Warranty Book Times. Are they going to tell you what they are probably not. So you need to ask around and find out.
After about 2 yrs of working on them you will know where your brands line up against the competition and you will also more then likely not care what you are working on that that point.[/quote]
He said it all. I can’t add anything to that because that is exactly how I feel and he’s 100% correct.