I’ve used it. I like it. Cost is about $130 a month. I have used a few other web based services as well. The new Motologic system is good. Still in the beta stage. Also utilize OEM contacts for tough repairs and a forensic approach. Doing mostly fleet work the fleet managers require very detailed reports about symptoms and repairs. Good to have OE specs and diagnostic trees for many makes and models in one spot. Definitely helps with flat rate work. The iatn web site and forums is very similar to identifix.