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Ok I have to chime back in here I’ve apparently pushed some buttons. I don’t make it a practice to steering these kids in the wrong direction. But all I ask is you try to figure it out first. These guys (and girls) come in thinking they know their stuff but the minute its not what they thought it was and I use that phrase because they think and guess before they determine a cause of a problem. They come running to find out the answer. I’ve tried to be the mentor but when you watch them jump from hourly to flat rate they cut corners and don’t want to figure anything out. I watched a guy cut a carpet to create an access for a fuel sender because dropping the tank was too hard. The kids who come in looking to make 50 hours just want maintainence packages, brakes, tires and alignments (the quick adjust no customer concern just an upsell) Somebody mentioned ABCD rated RO’s never heard of that you get the next available job VIA electronic RO you’re not designated a brake guy a tranny guy, electrical guy etc you get the next job unless your buddy buddy with the advisor then they slid jobs around etc. If flat rate was done away with and I got paid for every moment I was at work I would teach these guys help them but in flat rate land its everyone for themselves! You work against all the other techs.
Ok I have to chime back in here I’ve apparently pushed some buttons. I don’t make it a practice to steering these kids in the wrong direction. But all I ask is you try to figure it out first. These guys (and girls) come in thinking they know their stuff but the minute its not what they thought it was and I use that phrase because they think and guess before they determine a cause of a problem. They come running to find out the answer. I’ve tried to be the mentor but when you watch them jump from hourly to flat rate they cut corners and don’t want to figure anything out. I watched a guy cut a carpet to create an access for a fuel sender because dropping the tank was too hard. The kids who come in looking to make 50 hours just want maintainence packages, brakes, tires and alignments (the quick adjust no customer concern just an upsell) Somebody mentioned ABCD rated RO’s never heard of that you get the next available job VIA electronic RO you’re not designated a brake guy a tranny guy, electrical guy etc you get the next job unless your buddy buddy with the advisor then they slid jobs around etc. If flat rate was done away with and I got paid for every moment I was at work I would teach these guys help them but in flat rate land its everyone for themselves! You work against all the other techs.
Im truly with you on all of your posts on this topic i work at a Nissan dealer in canada and have read all of your comments pertaining to this you make a great point. I see the same things you do. Flat rate has to be done with. The other day I watched a rookie tech (licensed mind you) ask how to hook a fuel pressure gauge up? REALLY!!!! This clown makes the same wages I do? He brings home the a bigger pay cheque because he avoids the diagnostic, warranty, electrical, trim, RO’s. But he’ll be first up for work when there is a Maint. or brake job coming through the drive thru. The kids coming into this trade have to understand who they work with. When they screw the older (not calling myself old really but I do have the highest seniority)techs those tech aren’t going to help them when they run into problems. I actually laugh when I watch them scratching their heads at a simple problem that I have figured out previously numerous times, yet i will never speak up, I have actually steered them in the wrong direction just for the sheer enjoyment for myself and other more senior techs.
Im truly with you on all of your posts on this topic i work at a Nissan dealer in canada and have read all of your comments pertaining to this you make a great point. I see the same things you do. Flat rate has to be done with. The other day I watched a rookie tech (licensed mind you) ask how to hook a fuel pressure gauge up? REALLY!!!! This clown makes the same wages I do? He brings home the a bigger pay cheque because he avoids the diagnostic, warranty, electrical, trim, RO’s. But he’ll be first up for work when there is a Maint. or brake job coming through the drive thru. The kids coming into this trade have to understand who they work with. When they screw the older (not calling myself old really but I do have the highest seniority)techs those tech aren’t going to help them when they run into problems. I actually laugh when I watch them scratching their heads at a simple problem that I have figured out previously numerous times, yet i will never speak up, I have actually steered them in the wrong direction just for the sheer enjoyment for myself and other more senior techs.