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Arthur Fieser Jr

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  • in reply to: My car has no airbags or seatbelt retractors !!! #862601
    Arthur Fieser JrArthur Fieser Jr
    Participant

      I would kinda like sources to verify what you said because I can get my inspectors handbook and there is nothing in there about airbags. Seat belts yes. Seat belt retractors? No.

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      in reply to: Lying to customers #862270
      Arthur Fieser JrArthur Fieser Jr
      Participant

        [quote=”Bluesnut” post=169261]Congrats Fopeano; you laid that out very, very well.

        Here’s an example of where lying to the customer was justified. A Air Force instructor pilot from the local base brought his new Subaru in for a 15k miles maintenance service. He was very polite, well-spoken, and had no problem with leaving the car for a few days.

        On Friday he came in to pick up the car and wanted to know “what papers do I sign for warranty?”. Sorry, warranty does not cover maintenance or wear and tear. The cursing started and even pointing out the official Subaru terms of service poster hanging on the wall did no good. He paid and left; still cursing.

        On Monday he was back complaining that the car was hard to start cold or hot, bucked and jerked, backfired all the time and was generally undriveable. We looked it over and found nothing before returning it.
        A few days later he was back cursing over the same things. We kept the car and could find nothing wrong with it. I even drove the car back and forth to work for a few days with not an issue.

        Handed it back to him and sure enough; a few days later he was back still cursing over the same things. We promised we would go over the car with a fine tooth comb. (Ha…). The car was allowed to sit out in the lot for 4 days without being touched. We called him and told him the car was ready.
        When he came in I fed him the biggest line of BS about driveability problems ever and apologized for not finding the problem sooner.

        The guy brightened right up and left happy as could be. He even dropped by a few weeks later praising us for “going out of our way to find the problem”. Little did he know his car was never even touched.
        Were we unethical for lying in this case? Probably, but the circumstances required it.[/quote]

        10/10 I love it. I think I love it most because we have been in the exact same situation at my shop and its bullshit. Some customers just want to believe you fucked up their car when the maintenance you performed was a mile away from their new issue.

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        in reply to: My car has no airbags or seatbelt retractors !!! #862269
        Arthur Fieser JrArthur Fieser Jr
        Participant

          [quote=”Commodore665″ post=169655]They are quite stringent in NZ with inspections , and police can pink sticker a car they deem unfit for road use , effectively ordering it off he road until it gets a legal inspection sticker

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          Man. That would suck. The majority of my vehicles would have pink stickers lol

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          in reply to: My car has no airbags or seatbelt retractors !!! #861783
          Arthur Fieser JrArthur Fieser Jr
          Participant

            [quote=”ToyotaKarl” post=169185]So you have no airbags? Really? You did not notice no center of the steering wheel when you bought this car?[/quote]
            Exactly what I was thinking. This makes no sense. Are you telling me there is no airbag module or this is a defective car or what? I prefer cars without airbags for myself. Nicer steering wheels.

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            in reply to: Axle nuts on Ford Escape non-reuseable? #861000
            Arthur Fieser JrArthur Fieser Jr
            Participant

              It’s not the price. From what I understand there is a nylon ring in the threads of the nut that basically act as a lock or serve the same function as a cotter pin. After the nylon ring has been threaded and tightened once it has worn to the point where it is not recommended to use it again. I’ve read some cars where they have a 3 time limit or some that have a 4 time or like yours a one time limit. If the part is available I usually replace it. We have actually had a VW come into our shop where the guy replaced his wheel bearings and he reused the nuts, realized he forgot something, backed the nuts off, retighted them, and they ended up backing themselves off and losing the torque so the bearings got play in them, so he tried tightening them again and a couple days later boom they were loose again. He brought it to us, we replaced the nuts and he ended up coming back later not because the nuts were loose but because the bearing shit out from riding so loose all those times. So in my experience I would just say spend the little bit of extra cash and don’t have to worry about it in the back of your mind.

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              in reply to: 02 Dodge Grand Caravan Transmission Issues #860925
              Arthur Fieser JrArthur Fieser Jr
              Participant

                Yeah I agree with college man. The trans probably has some codes if it is forcing you to start in second it is sensing something is wrong

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                in reply to: 02 Accord VERY intermittent overheat #860918
                Arthur Fieser JrArthur Fieser Jr
                Participant

                  It sounds like you’ve got air trapped in the system. Sometimes it can be a real pain to get all the air out.

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                  in reply to: 1995 F150 Air Conditioning #860908
                  Arthur Fieser JrArthur Fieser Jr
                  Participant

                    You say it won’t accept any freon? Either you have a blockage or you are overcharhed

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                    in reply to: Park Brake Cant Be Adjusted Back to Exact Spec #860504
                    Arthur Fieser JrArthur Fieser Jr
                    Participant

                      Those self adjusters work sometimes. I don’t see them working often.

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                      in reply to: Clunking noise when accelerating ’04 Subaru Legacy #860503
                      Arthur Fieser JrArthur Fieser Jr
                      Participant

                        Man. The fact you are saying it sounds deeper and it sounds like something bouncing around in a box makes me think cats all day.

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                        in reply to: When is helping people with their vehiclestoomuch? #860501
                        Arthur Fieser JrArthur Fieser Jr
                        Participant

                          If I have my tool bag and my jack in my car I always stop. I’m still young and karma is a two way street. Good deeds come back

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                          in reply to: My car wont move. #860414
                          Arthur Fieser JrArthur Fieser Jr
                          Participant

                            I’ve got a good question. Can you have the vehicle idling and put it into gear without putting the clutch in?

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                            in reply to: Lying to customers #860413
                            Arthur Fieser JrArthur Fieser Jr
                            Participant

                              Wow loving that explanation

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                              in reply to: 2005 Ford Freestar shut off while driving! #860340
                              Arthur Fieser JrArthur Fieser Jr
                              Participant

                                Gotta start at the start, have you checked your fuses. If the shop couldn’t pull codes I would wholeheartedly assume the ecu isn’t powering on. That would explain the engine dying out of nowhere

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                                in reply to: Car won’t crank [solved] #860339
                                Arthur Fieser JrArthur Fieser Jr
                                Participant

                                  Lol was just about to say clutch interlock. 😛

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