Home › Forums › Stay Dirty Lounge › ETCG1 Video Discussions › Service Contracts
- This topic has 8 replies, 8 voices, and was last updated 8 years, 10 months ago by EricTheCarGuy.
-
CreatorTopic
-
December 21, 2015 at 3:11 pm #847138
Ever get one of those things in the mail that say, “Your automotive warranty is about to expire”? This is my response to those services. Looking forward to your opinions on this one as well.
-
CreatorTopic
-
AuthorReplies
-
December 21, 2015 at 10:39 pm #847164
😛
I had many come to me and they are useless costing 1000 or more.
I just do preventative maintenance on my vehicle to avoid costly repairs.I had the dealer quote me for a warranty package and it covered things like KING PINS and DIPSTICK tubes? :silly:
I told him to keep it and not give me coverage… I think my vehicle should last at least three years….
December 22, 2015 at 1:06 am #847172Thanks Eric, Videos right through the holidays that is something I am looking forward to.(:
December 22, 2015 at 5:57 am #847209I have never heard a good story from a consumer when they tried to use this… Never paid for everything they said they would…
FWIW… AAA (The Auto club) can be very hard to deal with when it comes to collecting for tows… In two towns I lived in, there was only one person each who did AAA and they said they hated to deal with them when it came to getting the money… One guy told me he would be not be working with them the next month… Too hard to deal with, too much hassle, slow or no payment…
I would like to hear a story of someone who had a good experience with Service contracts, because I never have…. There has to be a few, right?
-Karl
December 24, 2015 at 8:37 pm #847382Technician at a Mazda Dealer here. As far as I have seen, Aftermarket Warranty companies are great. They are pretty much the only way to get jobs over $1,000 covered since the average customer refuses. We usually get jobs such as transmissions and engines covered by a warranty company more than 3 times a month, and they pay full customer pay price every time. The only downside I have seen is every time they send out and adjuster and we have to hold their hand through the inspection and explain why the part needs replaced. My positive outlook on aftermarket warranty could also be contributed to the RX-8’s high engine failure rate meaning quite a few opportunities to get 6500 out of them.
December 25, 2015 at 4:17 am #847399I’ve had a service contract purchased at the dealership when I got my used vehicle. These contracts rarely cover expensive components such as A/C compressors and clutch IMO. Lately there is a “Service Contract” telemarketing company calling random number telling you your vehicle is out of warranty and to press 1 to speak to someone today. These calls seem to create red flags and there are a lot of Service Contract scams running around out there.
Many of these warranty contracts also won’t cover vehicles with high mileage. Personally I think insurance companies could benefit by offering up a preventative maintenance supplemental policy for your vehicle. This would eliminate the or at least reduce the scams from ringing your phone during dinner. I have even considered forming a Preventative Maintenance protection business to supplement auto insurance or as a stand alone item,
December 28, 2015 at 6:14 pm #847605I’ve never had the “pleasure” of buying a service contract, but it sounds to me like it’s just like any other kind of insurance, a scam. Insurance would be great if it wasn’t for the fact that it’s as far as I know the only industry that punishes you for using a service that you have already paid for.
January 18, 2016 at 6:37 am #849433I work at a dealership and it amazes me how many people have these. Yes, I have watched them deny claims for any reason they can. People also think that they will install a new engine/trans/rear end/ect if it breaks… no they will put a working one in, but that’s as good as it gets. They will bring in a used transmission or engine that obviously has a lot of miles on it.
What I love is how they think they only have to pay us warranty labor times, and a lot of shops will allow this. Even on that, they will try to negotiate from there. My work put a stop to that recently because our new policy is that we don’t negotiate with terrorists. We don’t waste time arguing with them either, we simply come back to the customer and tell them what they will pay after the deductible because their insurance won’t cover it all…. then let them call their insurance/warranty company.
January 18, 2016 at 3:09 pm #849462[quote=”Jasonw1178″ post=156944]I work at a dealership and it amazes me how many people have these. Yes, I have watched them deny claims for any reason they can. People also think that they will install a new engine/trans/rear end/ect if it breaks… no they will put a working one in, but that’s as good as it gets. They will bring in a used transmission or engine that obviously has a lot of miles on it.
What I love is how they think they only have to pay us warranty labor times, and a lot of shops will allow this. Even on that, they will try to negotiate from there. My work put a stop to that recently because our new policy is that we don’t negotiate with terrorists. We don’t waste time arguing with them either, we simply come back to the customer and tell them what they will pay after the deductible because their insurance won’t cover it all…. then let them call their insurance/warranty company.[/quote]
I love the ‘we won’t negotiate with terrorists’. I’m going to have to use that.
-
AuthorReplies
- You must be logged in to reply to this topic.