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Trying to remove the plastic rear bumper cover on my 2003 Escape. I have the factory service manual so I’ve followed the procedure and I’ve got all the fasteners off except two nuts which seem impossible to remove – they’re attached to what look like eccentric bolts which just turn with the nut, and there’s no way I can find to hold the bolts still while I turn the nuts.
The really annoying thing is that the FSM doesn’t mention these at all, but says instead that there are four “pin-type retainers” which don’t exist on my bumper.
The video demonstrates what I mean… anybody know how I get past this? The bumper cover seems to be free apart from these two fasteners, one on each side.
[video]https://www.youtube.com/watch?v=HJpQ5M1xWpc[/video]
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