Modified Cars, a Technicians Point of View

[EricTheCarGuy]

I won’t lie, as a technician modified cars are a PITA to deal with. What do you think?

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[EricTheCarGuy]

[quote=”Fopeano” post=114097]I can’t even explain how much money my service department and it’s techs have lost because of the front allowing modified cars (Mitsubishi Evolutions mostly) into the shop without ever charging them extra for it. They also price installation of aftermarket parts using flat rate times for factory parts. It’s insane but it happens because the manager is a EVO fanboy and wants to make all the other EVO fanboys happy

One guy’s car I’ve sunk so much free labor into that I outright refuse to work on it anymore. Everytime the car comes in the shop I tell my boss that he is an asshole, and everytime I see the customer I taunt him about his obnoxious shitmobile and how much money he owes me. I told my boss if he ever MAKES me work on that car despite my refusal, I’ll sabotage it and play dumb when it comes back with a light on. The car’s owner just more money than brains and he keeps showing up with parts he doesn’t understand, such as a turbo with the bearing section clocked to a different position to the oil and coolant lines don’t line up anymore.

“We’ll get ya right in” 🙁

Thanks again for all of your ‘virtual empathy’ Eric, you do a good thing for all sides of this business.[/quote]

That’s an extreme case for sure. It never got that bad for me, but there were certain customers that I didn’t like to see come in. In particular a guy with an RSX that he obviously raced which often came in for warranty work. Sigh, I suppose the dealership has to make money somehow.

Thanks for sharing your experience.

[Author]

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