Building Good Habits

[SpawnedX]

So, there are plenty of techs out there making a bad name for us. I thought it would be good to share good habits to employ to provide a better service, going above and beyond. Maybe all of us can find something new to do, to provide even better service than we already do. I will try to update this top post with them by categories as we go.

I will start with the steps I take with brakes, that have made it where I have NEVER had a comeback for any brake job I have ever done. I do all this in 0.5 to 0.9, so you can still make money while being the best at what you do.

Brake Jobs

– When doing a brake job, and turning rotors, you should always take a die grinder and Roloc and clean the hub bearing face, both the inside and outside faces on the rotor and the wheel face. This helps to ensure there is no run-out that is not being compensated for when turning a rotor. This helps to stop those pesky come-backs from people who got their brakes done a month ago and now have a little pulsation again. If replacing the rotors, just clean the hub face and wheel face. The plus side to this is that when you tighten the wheels down, you are doing it on clean service to clean service and reduce the risk of the lug nuts coming lose a little down the road.

– When turning rotors, you should always do a fast cut to get the big run-out taken down and then follow-up with a slow cut and then sand out the directional finish. You may need to do more than one fast cut, try to take as little material off as possible.

– Always clean the rust off the surface that the clips sit on, and always replace the clips on the brake caliper bracket.

– The proper way to lubricate a pads, caliper bracket and caliper is to lubricate the area the clips sit on, lubricate both slide pins (clean off any corrosion on them with a wire-wheel), lubricate the entire rear face of the pads UNDER the clips (you can lubricate over the shims as well, but the real point of the lube is to act like a bonding agent for the shims so they don’t slightly separate from the pad and make noise), lubricate the ears that slide in the clips on the caliper bracket.

– Always spray down the rotors with brake clean before you put them on and after assembly of the bracket, pads and caliper, new rotors or resurfaced.

Topic

[Sam]

A few for me…

After every coolant leak job I always get the system sealed up first before putting anything else back together and leave it under pressure while putting it together.

Gloves, floormats, seat voers, and making sure anything you get on the floor gets cleaned. cabin filters is a big one there.

Leaving a business card in the car with my personal number, so they can call if they have any questions about the repair and problems. Never had a bad call yet (crossing fingers)

I always use ratcheting wire crimpers on heat shrinks, seems like common sense to me but a lot of guys I work with just use the crimpers on the end of their pliers.

[Author]

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