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Most shops have a fee for miscellaneous supplies built into the bill. This information is typically posted on the repair order as well as on a placard on the wall. As far as I know, if the shop displays this information, it’s completely legal.
When in doubt, demand a written estimate and go down and read it, sign it, get the work done.
In most cases, even if you’re going in for say brake work the technician will do a complete inspection and flag any other issues that require attention. A decent shop should be presenting issues that require immediate repair as such and other maintenance items appropriately. As a business, there’s no good reason not to spend $15 minutes inspecting the rest of the car.
It sounds like your issue though is with the way the shop or the service advisor themselves operate. It’s probably time to find a different service center. Ask questions and give your business to a business that makes you feel comfortable.
As far as legal repercussions, criminal charges would be unlikely. Any actionable claim against them would likely be civil. A local consumer lawyer would be your best bet in that regard.
[quote=”maxiitech” post=165890]It’s no big secret these shops do this. If it’s a big repair they add on miscellaneous repair costs. Is this a criminal offense? Can they be indicted on charges?[/quote]
Basically , no they can’t
That misc. charge is to cover the cost of top of fluids, rags, solvents used oil disposal and other small items that are needed to do the work that don’t necessarily get put on the bill while doing the repair.one of the things that we do at the shop I am at is top off the fluids every washer bottle some cars take a whole gallon of windshield cleaner others don’t so the cost is shared among all customers. We have one customer that refuses to pay the nominal fee so if he wants his fluids topped of he gets charged for the entire bottle of what we use and we send the rest home with him or we don’t top the fluids off.
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