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As it is, i’m a 3rd year apprentice in small dealership service centre in Aus. We’ve recently had our long time service manager move up within the company and a service advisor has moved up to fill in the spot as of roughly a week ago. The workshop has been in shambles in this ” transition ” phase, poor RO time management/missing forgotten parts etc, but as a team we always managed to pull through.
However cracks are starting to appear in our work colleague relationships, just wanting to share and experience from this afternoon and get your opinions on how to handle it.
We’ve all begun to notice this one qualified tech ( tech x ) has started going on a bit of a power trip, spending a lot of time in the office chatting to office staff ( service advisor/manager + receptionist who belong in the office ) when there’s still plenty of RO’s still sitting in the pile, avoiding work towards the end of the day or just sitting in the office doing nothing getting paid overtime in the mornings, and during the day on normal time. He’s always the first person to call you out on any faults or mooching around. A fellow tech/workshop foreman and i have discussed this with the now service manager as it puts extra pressure on us all to get the work out on time.
So this afternoon there we all were in the office apart from one apprentice who was working on a engine swap 20 minutes before knock off just chatting, like usual, tech x has his shoes on ready to go home about 20 minutes before closing and then asks us what were doing in the office and orders us ( the two left over apprentices ) to go and help the 2nd year do the engine, i laughed it off which then resulted in a don’t laugh, i’m the qualified i get to order you around go help with the engine. So while tech x sat in the customer waiting area chatting to the office staff we both ( apprentices ) went to mooch around the top hoist for 20 minutes and chatted with the other apprentice but as you know a engine is predominately a one person job, if someone else messes with your connectors, piping components/bolt layout you don’t know what up down or sideways. But we ended up just helping with where things go and working it out anyway.
Then 10 minutes before knock off tech x walks by, and says shit helping guys in a really condescending attitude and goes to walk by one the way to his car. Straight up i said to tech x ” you can be a real C*%^ sometimes which i don’t think he appreciated as he said ” carefull ” and left 10 minutes early.
This isn’t a isolated incident there’s been other exchanges between tech x and other staff, and i’m not the type of person that minds being asked to do something. Being the small workshop that we are generally get along and the workplace is not at all Autocratic as some other workshops and as apprentices in a trade qualified’s are generally considered above us but everyone expects a certain courtesy in communication and equal workload.
I’m just going to chalk it up as another flex of muscle by tech x but what are your suggestions for any other future exchanges and how to deal with the situation.
Over reaction?
If it doesn’t make sense sorry i’m writing very early in the morning
Cheers guys
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