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[quote=”Technician 218″ post=146190]Hey Eric, I’ve just recently became a full technician, while I was in tech school i worked in a TLE shop and was basically a B tech when I left there but what is some advice you have for a new technician going into the dealership service world?[/quote]
Congrats on becoming a technician. 🙂 If you would like stop by at the top and introduce yourself.
Also if you scroll down the topics here you may find some of the answers your looking for.try to keep busy, don’t let the older guys keep you down. Theres gonna be days you wish you hadn’t taken the job, just keep your head up, and never stop learning. Welcome to the world of auto mechanics!
Get out now while you still can
Just kidding, learn, take notice, be respectful of others, learn the persons job above you, get some tools, and try and not be known as ” that guy ” for anything and double check your work, and don’t be afraid to ask questions even if you think there stupid
This post didn’t get some of the responses that others have so I’ll throw my meager knowledge in here.
Going from a TLE shop to a dealership you will probably have a dispatcher. If you have a good one they will throw work that you can complete, and on slow days you will get challenging work to help you grow.
If you have a bad dispatcher then you will need to figure out how to be cool with them and find good work. At dealerships high mileage oil changes are often hidden gold. We’ve been slow many times so I’ve grabbed some high mileage cars and did the oil change. Bam 4 new tires and alignment with front and rear brakes.
Learn the service intervals and what sells at your dealership. Some places sell brake services, some don’t even bother.
Learn what the service advisers will try to sell, and ask the techs in your shop what special packages are to be performed in a certain manner.People will bitch. You can vent a long with them. Be careful though dealerships have politics. You will find yourself friends with two people that hate each other. Try to be as neutral as possible. I try to be friendly to everyone but not ‘known’.
Don’t try to buy tools based off what people tell you that you’ll need, and don’t try to buy a bunch of stuff so you won’t have to buy borrow something. Give yourself time to see what tools you will need. You will be good at somethings that other guys don’t like or want to do.
Be a good tech. If you are a hack other techs will push you out like a body rejecting a thorn. You don’t have to be perfect. Dealerships pride themselves on their vanity. If you are selling things that don’t need to be sold quickly figure out where you are going wrong. This is probably the quickest way to find yourself kicking a rock down the road looking for a new job. Some dealerships demand high sales and use high pressure tactics to do it.
You are a B tech from your old shop so I tried to give you the lay of the land for dealerships. You probably know about borrowing and returning tools ect. Eric said they are like small cities. And they are.
What manuf are you working for?
Get ready to be hazed. The new guy is always seen as fresh meat to bust balls.
But really, make sure you have a thick skin going in, you will need it.
Second, you will need tools, start with a basic set of hand tools and build from there.
Third, keep and open mind and be willing to learn from the other guys, as said above don’t be afraid to ask for help
Fourth, you will make mistakes but don’t let them earn you a reputation as “that guy” as said above
Fifth, start slow, speed will come with time.That is excellent advice from Chevyman. Perfect practice makes you perfect.
Excellent points Chevyman.
My advice is to get as much training done as you can. It means a lot if you ever have to leave and it also makes you harder to get rid of. Dealerships get ranked on the amount of training done. If they do not have enough tech trained in xyz most manufacturers will start to play games with the warranty work for xyz or will revoke the dealerships ability to do xyz or their dealership status as a whole. Most of the veteran techs are not going to want to do the training because of either family life, know it all, too tired, etc.
Also practice exactly what Chevyman21 said.
[quote=”MDK22″ post=151486]My advice is to get as much training done as you can. It means a lot if you ever have to leave and it also makes you harder to get rid of. Dealerships get ranked on the amount of training done. If they do not have enough tech trained in xyz most manufacturers will start to play games with the warranty work for xyz or will revoke the dealerships ability to do xyz or their dealership status as a whole. Most of the veteran techs are not going to want to do the training because of either family life, know it all, too tired, etc.
Also practice exactly what Chevyman21 said.[/quote]
+1
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