How many miles are on this thing?
The TCM puts the transmission in limp-home mode either because there is a gear ratio problem or because it thinks there is a gear ratio problem. The TCM verifies that the correct shift has occurred by comparing the input speed sensor data to the output speed sensor data. There really should be a code or two in the TCM if you’re having this problem– Chrysler usually delivers a P0700 code via OBDII which just means that there are codes stored in the TCM– some scan tools will pull those TCM codes, some won’t.
Chrysler transmissions are very sensitive to fluid type and condition and it is important to know there’s a clean filter on there. They will have problems if someone has tried to use a generic fluid with a can of additive. Making sure you have ATF+4 in there is important. So that’s a good first step, but you really should get as much fluid out as possible. You can do a “home flush” in which you do a pan drop/filter change/refill, followed by running the engine to drain one quart at a time out of the transmission cooler line, followed by adding a quart, or if you let the thing sit for a day or two with the pan off, a lot of fluid from the converter will drip out.
While you’re doing that, you could pull the input and output speed sensors to see if they are fouled with metal “filings”. If so, clean and re-install them.
If that doesn’t work, in order of expense of repair:
1) Check the wire harness for corrosion, physical damage or burn-through. Also check your grounds to the engine/transmission and ground and power to TCM.
2) An input or output sensor could have failed.
3) the solenoid pack could have failed/be clogged up (it has pressure test ports that you can attach a gauge to).
4) the valve body could be clogged up
5) the clutches could be worn out.
So that’s pretty much it, and why you probably don’t see a fix mentioned on the Internet– it can be a lot of things.
Oh, one time I had this happen on my Town & Country because the alternator had a bad diode and was feeding “noisy” electricity to the TCM (and everything else). I was led straight to that problem because the gauge cluster was also going nuts while the engine was running.